Mailbag: Cricket's iPhone 5 available in stores, not online

Q: Why doesn’t Cricket show the iPhone 5 on its website?

— Wayne Keller

A: The device may not be showing up online, but Cricket insists Apple’s latest smartphone is available at any of the prepaid carrier’s retail outlets in Colorado. Here’s the explanation for why mycricket.com/iphone5 redirects to an iPhone 4S product page, from Cricket spokesman Greg Lund: “All carriers are constrained by tight iPhone 5 inventories. Therefore, Cricket has decided to place all the iPhone 5 models we receive in our stores and dealer locations. We will resume web sales when inventory levels permit.” The company’s no-contract iPhone 5 starts at $500.

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